Refund Policy

Last updated: 25 July 2026

Free AI features

Free AI requests and generated trial files do not involve a payment and therefore have no refund.

Before work begins

A verified paid service may be eligible for refund before manual work starts.

After work begins

Once research, writing, design, coding, deployment or substantial customization has started, a full refund may not be available.

Duplicate payment

Verified duplicate or excess payment may be refunded after checking the original transaction.

Completed digital work

Delivered digital work is generally non-refundable. Reasonable corrections within the agreed scope may be provided instead.